MLS Partnership Program

Partner with Pickets.ai

Configurable RESO Web API, RETS, and REST feeds with board-specific display controls, audit records, and partnership review.

About Pickets.ai

Company

  • Legal Entity: Pickets Technology LLC
  • Founded: 2025
  • Headquarters: Jersey City, NJ
  • Insurance documentation: Available during partnership diligence

Platform

  • Type: SaaS platform for real estate agents
  • Users: Licensed real estate agents and their clients
  • Data Display: IDX-compliant agent websites
  • Review materials: Architecture and workflow demonstrations available by request

Compliance & Data Handling

IDX Display Compliance

  • Listing attribution and disclaimers driven by board configuration
  • IDX and VOW opt-outs filtered at the database query level
  • MLS logos and photo watermarks applied when configured
  • Automated 6-hour compliance self-audit with alerting
  • Board source retained with normalized listing records
  • Freshness rules configurable for each feed

Data Security & Audit

  • Listing display events record board, listing, and view metadata
  • Consumer IP audit values are hashed before storage
  • Public API keys are hashed and requests are rate limited
  • Tenant and board scope enforced in listing queries
  • Security controls reviewed during partnership diligence
  • Termination timing documented in the board agreement and operating plan

Fair Housing & Privacy

  • Fair Housing statements and Equal Housing marks supported on agent sites
  • IDX and VOW display restrictions handled separately
  • Public access and deletion request workflows
  • Rate limits and authenticated access for protected endpoints
  • Consumer data practices documented in the privacy policy
  • Board-specific requirements reviewed during onboarding

Technical Architecture

Multi-Protocol Data Ingestion

  • RESO Web API (OData v4) — primary protocol with OAuth 2.0, automatic token refresh, and $expand support
  • RETS (legacy) — full support with HTTP Digest auth, DMQL2 queries, COMPACT-DECODED XML, and GetObject media
  • Generic REST API — configurable adapter for supported JSON endpoints
  • RESO Data Dictionary 2.0 field mapping with per-board overrides
  • Configurable refresh intervals (default: 15-minute delta, 24-hour full sync)
  • Feed adapter architecture keeps protocol and board configuration isolated

Data Storage & Processing

  • PostgreSQL with PostGIS for spatial queries and tenant-scoped access
  • Photo pipeline with four responsive WebP sizes, AVIF output, and optional MLS watermarks
  • Meilisearch index for instant, typo-tolerant consumer search with PostgreSQL fallback
  • Listing data displayed only on authorized agent websites — scoped per MLS subscription
  • Termination runbook and evidence requirements defined during agreement review

Display Standards & Monitoring

  • Per-MLS configurable compliance engine — disclaimers, attribution, logos enforced programmatically
  • Data freshness monitoring with automated alerts at 75% and 100% staleness thresholds
  • Agent license and MLS membership review before feed activation
  • Scheduled sync processing for new listings, price changes, and status changes
  • Public API v1 with key auth, rate limiting, and compliance metadata on every response

Interested in partnering with us?

Compliance docs, architecture review, and live demo available on request.

Contact MLS Partnerships